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Title

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Rental Consultant

Description

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We are looking for a motivated and customer-focused Rental Consultant to join our real estate team. As a Rental Consultant, you will play a key role in helping clients find suitable rental properties that meet their needs and budget. You will be responsible for guiding prospective tenants through the rental process, from initial inquiry to lease signing, while ensuring a high level of customer satisfaction. The ideal candidate will have excellent communication skills, a strong understanding of the local rental market, and the ability to build lasting relationships with clients and property owners. You should be organized, detail-oriented, and capable of managing multiple client interactions simultaneously. Previous experience in real estate or property management is highly desirable, but not required. Your daily responsibilities will include responding to rental inquiries, scheduling and conducting property viewings, providing information about available listings, and assisting clients with rental applications. You will also liaise with landlords and property managers to ensure listings are up to date and that all rental agreements comply with legal and company standards. This role requires a proactive approach to customer service and the ability to work independently as well as part of a team. You must be comfortable using property management software and other digital tools to manage listings, track leads, and communicate with clients. If you are passionate about real estate and enjoy helping people find their ideal living space, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Assist clients in finding suitable rental properties
  • Conduct property tours and answer client inquiries
  • Maintain up-to-date knowledge of available listings
  • Coordinate with landlords and property managers
  • Guide clients through the rental application process
  • Ensure compliance with rental laws and company policies
  • Negotiate lease terms between tenants and landlords
  • Follow up with leads and maintain client relationships
  • Use property management software to manage listings
  • Provide excellent customer service throughout the rental process

Requirements

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  • High school diploma or equivalent; college degree preferred
  • Previous experience in real estate or customer service is a plus
  • Strong communication and interpersonal skills
  • Knowledge of local rental market and housing laws
  • Ability to multitask and manage time effectively
  • Proficiency with property management software and digital tools
  • Valid driver's license and reliable transportation
  • Professional appearance and demeanor
  • Strong organizational skills and attention to detail
  • Ability to work flexible hours, including evenings and weekends

Potential interview questions

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  • Do you have experience in real estate or property management?
  • How do you handle multiple client inquiries at once?
  • What strategies do you use to stay organized?
  • Can you describe a time you successfully closed a rental deal?
  • Are you familiar with local housing laws and regulations?
  • How do you ensure client satisfaction during the rental process?
  • What digital tools or software have you used in previous roles?
  • Are you comfortable working evenings and weekends?
  • Do you have a valid driver's license and reliable transportation?
  • Why are you interested in this Rental Consultant position?